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Legal

Terms of Service

Last updated: March 5, 2026

These Terms of Service ("Terms") constitute a legally binding agreement between you ("you" or "User") and PoppiiSpace ("we", "us", or the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms. If you do not agree, you must not access or use the Platform.

The Platform is a service that enables you to publish, search for, discover and book venues and spaces ("Venues") for any lawful purpose. These Terms govern your use of the Platform, your interactions with other Users, and all bookings made through the Platform.

All Users must comply with these Terms, as well as the Platform's Privacy Policy, Community Standards, and Cancellation & Refund Policy, which are incorporated herein by reference.

1. Definitions

  • ·User: Any individual or entity accessing or using the Platform, including Bookers and Venue Hosts.
  • ·Booker: A User who submits a Booking Request to reserve a Venue.
  • ·Venue Host / Host: A User who lists a Venue on the Platform and may accept or decline Booking Requests.
  • ·Booking Request: A request submitted by a Booker to reserve a Venue for specific dates and times.
  • ·Confirmed Booking: A Booking Request that has been explicitly accepted by the Venue Host.
  • ·Booking Date(s): The scheduled date(s) for the confirmed booking.
  • ·Service Fees / Payment Processing Fees: Fees charged by the Platform or third-party processors in connection with bookings.
  • ·Cancellation & Refund Policy: The policy governing cancellations and refunds for Bookings made through the Platform.
  • ·Platform Content: Text, graphics, logos, software, and other content provided by the Platform.
  • ·Platform / Service: The website, mobile application, and related services provided by PoppiiSpace to facilitate venue discovery and booking.

2. Platform Services

The Platform provides technology and services designed to facilitate venue discovery, booking, and management. Specifically, the Platform:

  • ·Enables Users to search for, browse and discover Venues for any lawful purpose.
  • ·Allows Bookers to search for Venues based on various criteria, submit Booking Requests to Venue Hosts, and manage their bookings.
  • ·Provides Venue Hosts with tools to create, publish, and manage listings, including setting pricing, availability, and Venue rules.
  • ·Provides venue hosts with tools to review, accept, decline, and manage all booking requests made for their listed venues.
  • ·Provides promotional tools and visibility features to help Venue Hosts reach potential Bookers.
  • ·Facilitates secure payments and payment processing for confirmed bookings through third-party payment providers.
  • ·Provides booking management tools, including calendars, notifications, and communication features.
  • ·Offers ratings, reviews, and dispute resolution mechanisms to maintain trust and accountability.
  • ·Provides customer support, policies, and documentation to guide Users and ensure fair use of the Platform.

The Platform does not own, operate, or manage any Venues, and is not responsible for the acts, omissions, or performance of any Venue Hosts or Bookers.

3. General Platform Rules

3.1 Eligibility

Users must be at least eighteen (18) years of age and legally capable of entering into binding contracts. By accessing or using the Platform, you represent and warrant that you meet these requirements.

3.2 Account Information and Security

Users must provide accurate, complete, and up-to-date information when creating an account and must keep such information current at all times. Users are responsible for maintaining the confidentiality of their login credentials and are liable for all activities conducted under their account. The Platform shall not be liable for any loss or damage arising from unauthorized access to or use of your account.

3.3 Official Communications

All communications between Bookers and Venue Hosts relating to bookings, cancellations, payments, or disputes must be conducted exclusively through the Platform. Communications made outside the Platform (e.g., by phone, email, or social media) are not recognized as official and are not covered by the Platform's protections or dispute resolution processes.

3.4 Prohibited Conduct

Users agree not to:

  • ·Post, upload, or transmit any false, misleading, fraudulent, defamatory, or unlawful content.
  • ·Use the Platform for any purpose that is illegal, fraudulent, or in violation of these Terms.
  • ·Attempt to interfere with, disrupt, or gain unauthorized access to the Platform, its systems, or user data.
  • ·Circumvent the Platform by completing or attempting to complete bookings or payments outside of the Platform.
  • ·Copy, modify, or distribute any part of the Platform or its content without written authorization.

3.5 User Responsibility

The Platform does not control, endorse, or assume responsibility for the conduct of any Users or the quality, safety, legality, or suitability of any Venue, service, or interaction between Users. You acknowledge that you use the Platform and engage with other Users at your own risk.

3.6 Compliance with Laws and Taxes

Users are solely responsible for complying with all applicable laws, regulations, permits, licenses, and tax obligations that apply to their use of the Platform, including any hosting or rental activities.

3.7 Platform Integrity

The Platform reserves the right to suspend, disable, or terminate any User account that violates these Terms, engages in fraudulent or harmful activity, or undermines the integrity or security of the Platform.

4. Account Registration and Security

4.1 Account Creation and Acceptance of Terms

To access or use certain features of the Platform, Users must create an account. By creating an account, Users acknowledge that they have read, understood, and agreed to be bound by these Terms of Service and the Platform's Privacy Policy. If a User does not agree, they must not create an account or use the Platform.

4.2 Account Responsibility

Users are solely responsible for maintaining the confidentiality and security of their account credentials, including username and password, and for restricting access to their account. Users are fully responsible for all activities, actions, or transactions conducted under their account, whether authorized or unauthorized.

4.3 Unauthorized Access

If a User suspects or becomes aware of any unauthorized access to, or use of, their account, they must immediately notify the Platform in writing. The Platform is not liable for any loss or damage arising from unauthorized use of a User's account prior to such notification.

4.4 Platform Rights

The Platform reserves the right to suspend, restrict, or terminate a User's account at any time, with or without notice, if it reasonably believes that:

a. The User has violated these Terms or applicable laws;

b. The User's account has been compromised or is being used fraudulently; or

c. Continued use may expose the Platform, other Users, or third parties to harm or liability.

4.5 One Account Per User

Each individual or entity may maintain only one (1) active account, unless expressly authorized by the Platform. Users may not share, transfer, or assign their account or login credentials to any other person or entity.

4.6 Platform Discretion

The Platform retains sole discretion to refuse registration, suspend access, or remove any account that it deems to be in violation of these Terms, fraudulent, or detrimental to the integrity of the Platform.

5. Bookers' Responsibilities and Rights

5.1 Booking Requests

Bookers may submit Booking Requests for available Venues through the Platform. Submitting a Booking Request does not guarantee availability or confirmation until accepted by the Venue Host.

5.2 Free Cancellation Before Confirmation

Until a Booking Request is accepted by the Venue Host, the Booker may cancel the request at any time with no fees or charges. No payment will be processed until the Host accepts the request.

5.3 Cancellations After Confirmation

Once a booking is confirmed, it is subject to the Platform's Cancellation and Refund Policy, which forms part of these Terms. In summary:

  • ·60 or more days before the booking date: Full refund, minus non-refundable service and payment processing fees.
  • ·30-59 days before the booking date: 50% refund of the total booking amount, minus non-refundable service and payment processing fees.
  • ·Less than 30 days before the booking date: Non-refundable; however, Bookers may request a date change, subject to Venue Host approval.

All refunds will be processed in accordance with the Cancellation and Refund Policy and issued to the original payment method within ten (10) business days of written confirmation.

5.4 Compliance with Venue Rules and Law

Bookers must comply with all Venue rules, booking conditions, and applicable laws and regulations. Violation of Venue rules may result in immediate cancellation without refund.

5.5 Liability for Damages

Bookers are responsible for any damage, loss, or liability arising from their access to or use of a Venue, including damages caused by their guests, vendors, or representatives. The Platform may, at its discretion, charge the Booker's payment method or security deposit for verified damages.

5.6 Communication

Bookers must communicate exclusively with Venue Hosts through the Platform for all booking-related matters, including requests, modifications, cancellations, or disputes. The Platform is not responsible for communications conducted outside of the Platform.

5.7 Non-Discrimination and Conduct

Bookers must treat Venue Hosts and other Users with respect and may not discriminate, harass, or engage in unlawful conduct. The Platform reserves the right to suspend or terminate accounts violating these standards.

5.8 Assumption of Risk

By making or participating in a booking, Bookers acknowledge and agree that booking and using Venues involves inherent and unforeseeable risks, including but not limited to property damage, injury, illness, or loss. Bookers voluntarily assume all such risks arising from their access to or use of the Platform, their booking or use of any Venue, and their interactions with other Users—whether online or in person.

The Platform does not own, manage, or control Venues and does not guarantee their condition, legality, suitability, or safety. Bookers are solely responsible for assessing whether a Venue meets their intended purpose and for investigating any applicable laws, permits, or regulations.

Bookers agree that they are not relying on any statement of law, regulation, or safety standard made by the Platform and hereby release the Platform and its affiliates from all liability arising out of or relating to the booking, attendance, or use of any Venue.

6. Venue Hosts' Responsibilities and Rights

6.1 Accuracy of Listings

Venue Hosts must provide complete, accurate, and up-to-date information for all listings, including but not limited to Venue description, capacity, availability, pricing, amenities, and applicable rules or restrictions. Hosts must promptly update their listings to reflect any changes. Misrepresentation, omissions, or false information may result in suspension or removal of the listing or Host account.

6.2 Acceptance of Booking Requests

Hosts may accept or decline Booking Requests at their sole discretion. Once a Booking Request is accepted, the Host enters into a binding agreement with the Booker and is obligated to honor the booking in accordance with these Terms and the Cancellation & Refund Policy.

6.3 Commitment to Confirmed Bookings

Hosts must honor all confirmed bookings except in cases of Force Majeure or mutual written agreement with the Booker, confirmed through the Platform. Unjustified cancellations or repeated cancellations may result in penalties, suspension, or permanent removal from the Platform.

6.4 Compliance, Safety, and Insurance

Hosts are solely responsible for ensuring that their Venue complies with all applicable local laws, zoning regulations, fire and building codes, health and safety requirements, licensing, and insurance obligations.

Hosts must ensure that the Venue is safe, clean, and suitable for the intended use and must maintain appropriate insurance coverage, including property and liability insurance, for hosting activities. The Platform may, at its discretion, require proof of insurance or compliance documentation.

6.5 Communication

Hosts must communicate with Bookers exclusively through the Platform for all booking-related matters, including booking details, changes, cancellations, or disputes. Communications conducted outside the Platform are not considered official, and the Platform assumes no responsibility for them.

6.6 Liability and Damages

Hosts are responsible for any loss, damage, injury, or liability arising out of or related to the Venue or activities occurring on the property, whether caused by themselves, their staff, or third parties. Hosts must cooperate with the Platform in good faith in resolving any disputes or damage claims related to bookings made through the Platform.

6.7 Venue Rules and Requirements

Hosts may establish additional house rules, policies, or requirements for their Venue. All such rules must be clearly disclosed in the Venue listing and communicated to the Booker prior to confirmation. Rules that are discriminatory, illegal, or inconsistent with Platform policies are prohibited.

6.8 Assumption of Risk

By listing a Venue or providing Host Services, Hosts acknowledge and agree that hosting carries inherent and unpredictable risks, including but not limited to property damage, personal injury, theft, legal claims, and regulatory violations.

Hosts voluntarily assume all such risks arising out of their access to or use of the Platform, their offering of Host Services or Venues, and any interaction with other Users—whether online or in person.

Hosts further acknowledge that:

  • ·The Platform does not own, manage, or control any Venue;
  • ·The Platform does not inspect, endorse, or guarantee the condition, legality, or safety of any Venue; and
  • ·Hosts are solely responsible for determining whether their Venue, operations, insurance, and conduct comply with all applicable laws and obligations.

Hosts agree that they are not relying upon any statement of law, regulation, or compliance made by the Platform and hereby release the Platform and its affiliates from any liability arising out of or related to their hosting activities, Venue, or interactions with Users.

7. Payments, Fees, and Refunds

7.1 Booking Fees, Service Fees and Taxes

All bookings made through the Platform are subject to the following charges:

  • ·Venue Fees: The amount set by the Venue Host for use of the Venue.
  • ·Service Fees: Non-refundable fees charged by the Platform to cover platform operations, customer support, and payment processing costs. These fees may include third-party payment processing charges and are displayed as a single combined Service Fee at checkout.
  • ·Taxes: Applicable taxes, including VAT, GST, or other similar transactional taxes, may be added to Venue Fees and/or Service Fees as required by law. The Platform reserves the right to collect and remit such taxes where legally obligated.

By submitting a Booking Request or accepting a booking, Users authorize the Platform (through its third-party payment provider) to charge the total amount displayed at checkout, including Venue Fees, Service Fees (inclusive of payment processing costs), and any applicable taxes.

7.2 Payment Processing

All payments, refunds, and payouts are facilitated by independent third-party payment providers (such as Stripe or similar services).

The Platform does not directly collect, hold, or control funds at any time, and is not responsible for any errors, delays, chargebacks, or losses resulting from third-party payment processor actions.

Users agree to comply with the payment provider's terms of service and authorize the Platform to share necessary transaction information for the purpose of payment processing, refunds, and compliance.

7.3 Payouts to Venue Hosts

Venue Hosts will receive payouts for confirmed bookings after the scheduled event date (or as otherwise stated in the Host dashboard), less applicable Service Fees, payment processing fees, taxes, and any deductions authorized under these Terms.

The Platform reserves the right to withhold, delay, or offset payouts in cases of disputes, chargebacks, suspected fraud, policy violations, or pending damage claims.

7.4 Refunds to Bookers

Refunds are governed by the Platform's Cancellation & Refund Policy, which forms an integral part of these Terms. All approved refunds will be processed to the original payment method within ten (10) business days after written confirmation of cancellation. Refunds exclude non-refundable fees, including but not limited to Platform Service Fees and payment processing fees. In cases of Force Majeure or Host cancellation, Bookers may be entitled to additional remedies as set forth in the Cancellation & Refund Policy.

7.5 Chargebacks and Payment Disputes

If a chargeback or payment dispute is initiated by a Booker or payment provider, the Platform reserves the right to:

  • ·Withhold or deduct equivalent funds from the Venue Host's future payouts;
  • ·Recover the disputed amount from the responsible User; and
  • ·Suspend or terminate the involved accounts pending resolution. Users agree to cooperate fully with the Platform and payment processors during dispute investigations.

7.6 Taxes and Reporting Obligations

Each User is solely and exclusively responsible for identifying, calculating, collecting, reporting, and remitting any and all taxes, duties, levies, or governmental charges that may apply to their use of the Platform or to any transactions conducted through the Platform. This includes, without limitation, income taxes, value-added tax (VAT), goods and services tax (GST), sales tax, occupancy or lodging taxes, and any other national, regional, or local taxes imposed by any jurisdiction worldwide.

The Platform does not provide tax, legal, or accounting advice and does not act as a tax agent for Users. Except where required by applicable law, the Platform does not prepare, file, or remit taxes on behalf of Users. Where the Platform is legally obligated to do so, it may collect, withhold, report, or remit certain taxes or provide tax-related reporting or disclosures to governmental or regulatory authorities, including the issuance of tax forms or equivalent reporting required under applicable law in the User's jurisdiction.

Users expressly acknowledge and agree that the Platform may withhold, collect, remit, or report taxes as required by applicable laws, regulations, or governmental authorities. Such actions by the Platform do not relieve Users of their independent tax obligations or responsibilities under applicable laws in their respective jurisdictions.

7.7 Currency and Exchange Rates

All prices and payments are processed in the currency indicated at the time of booking. Users acknowledge that international payments may be subject to currency conversion fees, exchange rate fluctuations, or cross-border charges imposed by payment providers or banks. The Platform is not responsible for such charges or rate differences.

7.8 Platform's Right to Offset and Recovery

The Platform reserves the right to offset, deduct, or recover any amounts owed by a User to the Platform, including but not limited to refunds, chargebacks, penalties, or damages, from any current or future payouts. If such amounts exceed available funds, the User authorizes the Platform to charge the payment method on file or pursue legal remedies to recover the balance.

8. Cancellations and Modifications

8.1 Booker Cancellations

  • ·Before Confirmation: A Booking Request may be canceled at any time prior to Host acceptance without any charge.
  • ·After Confirmation: Once a booking is confirmed, cancellations and refunds will follow the schedule below, unless otherwise stated in the Venue's listing or required by law:
    • ·60 or more days before the booking start date and within 24 hours of booking confirmation: Full refund, including Service Fees.
    • ·60 or more days before the booking start date and after 24 hours of booking confirmation: Full refund, less non-refundable Service Fees.
    • ·30–59 days before the booking start date: 50% refund, less non-refundable Service Fees.
    • ·Less than 30 days before the booking start date: Non-refundable.
    • ·Date change requests are subject to Host approval.

All cancellations must be processed through the Platform. Refunds will be issued to the original payment method within a reasonable period (typically within 10 business days), subject to payment processor timelines. The Platform reserves the right to deduct any applicable transaction costs or fees incurred from the refunded amount.

8.2 Host Cancellations

  • ·Hosts may only cancel confirmed bookings under extraordinary circumstances (e.g., safety issues, property damage, or Force Majeure).
  • ·Host-initiated cancellations may result in penalties, including but not limited to:
    • ·Payment of administrative or penalty fees;
    • ·Temporary or permanent suspension of Host account or listings;
    • ·Public indication of the cancellation on the Host's listing profile.
  • ·Bookers will receive a full refund (including Service Fees) for Host-initiated cancellations unless otherwise provided under Force Majeure or mutual agreement.

Hosts are encouraged to communicate proactively through the Platform to resolve issues and avoid cancellations whenever possible.

8.3 Modifications and Rescheduling

Any modification, amendment, rescheduling, or change to a confirmed booking—including, without limitation, changes to dates, times, duration, pricing, scope of use, or services—must be expressly agreed to by both the Booker and the Host and completed exclusively through the Platform in order to be valid and recognized.

Any agreements, communications, or arrangements made outside of the Platform are not binding on the Platform, will not be recognized, and will not modify any payment obligations, refund eligibility, cancellation terms, or liability allocations established under these Terms or the applicable booking.

The Platform reserves the right, in its sole discretion and where permitted by applicable law, to apply additional Service Fees, processing fees, or administrative charges in connection with approved modifications or rescheduled bookings. Such fees may be charged at the time the modification is confirmed.

The Platform is not responsible for enforcing, honoring, or mediating any off-Platform modifications or disputes arising from such arrangements.

8.4 Force Majeure

Neither the Platform, the Booker, nor the Host shall be liable for any failure, delay, cancellation, or inability to perform obligations under a booking where such failure or delay is caused by a Force Majeure Event.

A Force Majeure Event includes, without limitation: natural disasters; extreme weather conditions; earthquakes; fires; floods; epidemics or pandemics; public health emergencies; government actions, laws, regulations, or orders; war, terrorism, civil unrest; labor disputes or strikes; utility failures; transportation disruptions; or any other event beyond the reasonable control of the affected party.

In the event of a Force Majeure Event, either the Booker or the Host may request cancellation or rescheduling through the Platform. The Platform, in its sole and absolute discretion and to the extent permitted by applicable law, shall determine whether a booking qualifies as a Force Majeure Event and whether any refunds, credits, rescheduling, or other remedies are offered. Any determination will be based on the specific circumstances and any documentation reasonably requested by the Platform.

To the maximum extent permitted by applicable law, no party shall be entitled to compensation for indirect, incidental, consequential, or economic losses, including lost profits, lost opportunities, or business interruption, arising from a cancellation or modification due to a Force Majeure Event.

Nothing in this section limits the Platform's right to comply with applicable laws, government directives, or mandatory consumer protection requirements in the relevant jurisdiction.

8.5 Platform Discretion and Final Authority

The Platform retains sole and absolute discretion, to the maximum extent permitted by applicable law, to:

  • ·Interpret, apply, and enforce these Terms, the Cancellation and Refund Policy, and any related policies in good faith, including based on information, evidence, communications, or documentation provided by Users;
  • ·Investigate, mediate, or resolve disputes between Bookers and Hosts, or decline to do so, without obligation to provide a specific remedy;
  • ·Determine eligibility for refunds, credits, rescheduling, or other adjustments, including partial refunds or fee deductions, in accordance with Platform policies;
  • ·Withhold, offset, deduct, or recover amounts from current or future payouts, balances, or payment methods to satisfy refunds, chargebacks, fees, penalties, or other amounts owed to the Platform or another User.

All determinations, actions, and decisions made by the Platform under this Section shall be final, conclusive, and binding on all Users, and Users expressly waive any right to dispute, appeal, or challenge such decisions, except as required by applicable law.

Nothing in this Section shall be construed to create any fiduciary duty, agency relationship, or obligation for the Platform to act on behalf of any User.

9. Intellectual Property

9.1 Platform Content Ownership

All content, materials, features, and functionality available on or through the Platform, including but not limited to text, graphics, logos, icons, images, audio and video clips, user interface elements, software, source code, object code, design, layout, databases, and compilations (collectively, the "Platform Content"), are owned by or licensed to PoppiiSpace and are protected by applicable copyright, trademark, patent, trade secret, and other intellectual property and proprietary rights laws worldwide.

Except as expressly authorized in writing by PoppiiSpace, no User acquires any right, title, or interest in or to any Platform Content by virtue of accessing or using the Platform. Users may not copy, reproduce, modify, translate, adapt, distribute, republish, publicly display, transmit, sell, license, create derivative works from, or otherwise exploit any Platform Content, in whole or in part, for any purpose without PoppiiSpace's prior written consent.

All rights not expressly granted to Users under these Terms are hereby reserved by PoppiiSpace.

Any unauthorized use of the Platform Content may violate intellectual property laws and result in civil and criminal penalties, including injunctive relief, damages, and attorneys' fees.

9.2 Limited License to Access and Use

Subject to compliance with these Terms, PoppiiSpace grants Users a limited, non-exclusive, non-transferable, revocable license to access and use the Platform and its Content solely for personal or internal business use related to booking or offering Venues through the Platform.

This license does not grant any right to:

  • ·Resell or commercially exploit the Platform or its Content;
  • ·Collect or use listings, data, or information for competitive purposes;
  • ·Use data mining, robots, or similar data-gathering tools; or
  • ·Remove, obscure, or alter copyright, trademark, or proprietary notices.

Any unauthorized use will result in immediate termination of this license and may subject the violator to legal action.

9.3 User-Generated Content (UGC)

Users may post, upload, or provide content (including photos, descriptions, reviews, feedback, or other materials) in connection with their use of the Platform ("User Content").

By submitting or posting User Content, Users:

  • ·Represent and warrant that they own or have sufficient rights to the content;
  • ·Grant PoppiiSpace a worldwide, perpetual, irrevocable, royalty-free, transferable, sublicensable license to use, reproduce, distribute, publicly perform, publicly display, modify, adapt, and create derivative works from such content, for any lawful purpose, including promoting or improving the Platform and its services;
  • ·Waive any moral rights or similar rights of attribution or integrity to the fullest extent permitted by law; and
  • ·Agree that PoppiiSpace may, but is not obligated to, monitor, edit, or remove any User Content at its discretion.

If the Platform uses User Content for marketing or promotional purposes, PoppiiSpace will provide appropriate credit where feasible and customary, unless the User requests otherwise in writing.

9.4 Trademarks

All trademarks, logos, service marks, and trade names displayed on the Platform are the property of PoppiiSpace or their respective owners. No license or right to use any trademarks is granted without the express written permission of the trademark owner.

9.5 Feedback and Suggestions

If Users provide feedback, ideas, or suggestions related to the Platform ("Feedback"), PoppiiSpace may freely use and exploit such Feedback without any obligation to the User. Users acknowledge that their Feedback is provided voluntarily and without expectation of compensation or confidentiality.

10. Community Standards and User Conduct

10.2 Prohibited Conduct

Users shall not, directly or indirectly, engage in any conduct that:

  • ·Violates any applicable law, regulation, ordinance, or third-party right, including intellectual property, privacy, publicity, or contractual rights;
  • ·Involves fraud, misrepresentation, false or misleading information, or deceptive practices in listings, communications, or transactions;
  • ·Harasses, abuses, stalks, threatens, intimidates, discriminates against, or otherwise harms any individual or group;
  • ·Encourages, promotes, or facilitates illegal, unsafe, or harmful activities;
  • ·Interferes with, disrupts, damages, or attempts to gain unauthorized access to the Platform, its systems, networks, or data;
  • ·Circumvents, attempts to circumvent, or encourages others to bypass the Platform, including by conducting or attempting to conduct bookings, payments, or communications outside the Platform;
  • ·Uploads, posts, transmits, or distributes obscene, defamatory, infringing, hateful, violent, or otherwise unlawful content;
  • ·Engages in scraping, harvesting, data mining, reverse engineering, or automated access to the Platform without express authorization; or
  • ·Violates any applicable community standards, safety guidelines, or policies as determined by the Platform in its sole and absolute discretion.

10.3 Non-Discrimination and Safety

All Users agree to engage with others in a manner that is respectful, lawful, and free from discrimination, harassment, or bias based on race, color, religion, sex, gender identity or expression, sexual orientation, disability, national origin, age, or any other protected characteristic under applicable law.

Venue Hosts are responsible for providing and maintaining a safe, lawful, and accurately represented environment. Bookers agree to use Venues responsibly, comply with Venue rules and safety instructions, and refrain from activities that may cause harm, damage, or risk to persons or property.

10.4 Platform Enforcement Rights

The Platform reserves the right, at any time and in its sole discretion, with or without notice, to take any action it deems appropriate in response to violations of these Terms or suspected misconduct, including but not limited to:

  • ·Suspending, restricting, deactivating, or permanently terminating User accounts;
  • ·Removing, disabling, editing, or limiting visibility of listings, reviews, messages, or other content;
  • ·Restricting or blocking access to the Platform or specific features;
  • ·Canceling or reversing transactions or bookings where necessary;
  • ·Withholding or offsetting payouts or payments as permitted by law;
  • ·Reporting Users or activities to law enforcement or regulatory authorities; and
  • ·Taking any other action necessary to protect Users, the Platform, or the public.

Users acknowledge that enforcement decisions may be made without prior notice where immediate action is warranted and that the Platform has no obligation to provide warnings or explanations prior to taking enforcement action.

10.5 Cooperation with Law Enforcement

The Platform may disclose User information, records, or content when required by law, legal process, court order, governmental request, or where the Platform determines in good faith that such disclosure is reasonably necessary to:

  • ·Comply with legal obligations;
  • ·Enforce these Terms or Platform policies;
  • ·Investigate or prevent fraud, abuse, or illegal activity; or
  • ·Protect the rights, property, safety, or security of the Platform, its Users, or the public.

Such disclosures may occur without prior notice to the affected User where permitted by law.

11. Disclaimer of Warranties

11.1 General Disclaimer

To the maximum extent permitted by applicable law, the Platform, including all content, features, software, listings, communications, and services made available through or in connection with it, is provided on an "as is," "as available," and "with all faults" basis.

The Platform, its affiliates, officers, directors, employees, agents, and licensors expressly disclaim all representations, warranties, and guarantees of any kind, whether express, implied, statutory, or otherwise, including but not limited to any implied warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, reliability, availability, or non-infringement, and any warranties arising out of course of dealing, course of performance, or usage of trade.

11.2 No Guarantee of Accuracy, Safety or Quality

Without limiting the foregoing, the Platform and its affiliates do not warrant, represent, or guarantee:

  • ·The existence, legality, safety, condition, quality, suitability, or compliance of any Venue, Listing, service, or accommodation;
  • ·The identity, background, conduct, qualifications, or reliability of any User, Host, Booker, or third party;
  • ·The accuracy, completeness, timeliness, or reliability of any listings, descriptions, availability information, pricing, ratings, reviews, or other User-generated content;
  • ·That the Platform will operate without interruption, errors, security breaches, delays, viruses, or other harmful components; or
  • ·That any verification, screening, or review processes (if offered) will detect past misconduct or prevent future harm.

Users acknowledge that listings and services are provided directly by Hosts, not by the Platform.

11.3 Verification and Endorsement Disclaimer

Any references on the Platform to a User, Listing, or Venue being "verified," "trusted," "approved," or similar terminology indicate only that a limited verification or review process was completed at a particular point in time.

Such references do not constitute an endorsement, certification, warranty, or guarantee of identity, character, safety, legality, suitability, or future conduct, and do not relieve Users of their obligation to exercise independent judgment and due diligence.

11.4 User Responsibility and Assumption of Risk

Users acknowledge and agree that:

  • ·They access and use the Platform at their own risk;
  • ·The Platform functions solely as a technology intermediary facilitating connections between Users;
  • ·The Platform does not own, control, manage, or operate any Venues and does not supervise, direct, or control Users; and
  • ·The Platform disclaims all liability for acts or omissions of Users, Hosts, Bookers, or third parties, whether occurring online or offline.

Users are solely responsible for evaluating listings, communicating with other Users, and determining whether to enter into any booking or transaction.

11.5 No Reliance

Users expressly agree that they have not relied on any representations, warranties, or statements made by or on behalf of the Platform other than those expressly set forth in these Terms. Any reliance on Platform content or User information is solely at the User's own discretion and risk.

11.6 Statutory and Consumer Law Limitations

Nothing in these Terms excludes or limits any rights or remedies that cannot be excluded under applicable consumer protection or mandatory law. Where warranties cannot be lawfully disclaimed, the Platform's liability and obligations shall be limited to the minimum extent required by applicable law.

12. Limitation of Liability

12.1 Platform Role

The Platform and its affiliates act solely as a neutral technology intermediary that enables communication and transactions between Venue Hosts and Bookers. The Platform does not own, lease, control, manage, operate, inspect, or endorse any Venue, Listing, or Host Service, and is not a party to, nor responsible for, any agreement, arrangement, or interaction between Users.

Except to the extent expressly required by applicable law, the Platform, its affiliates, officers, directors, employees, agents, contractors, and licensors shall have no responsibility or liability for any acts, omissions, representations, warranties, breaches, disputes, injuries, losses, damages, or failures arising out of or related to:

  • ·Any booking, listing, or transaction between Users;
  • ·Any Venue condition, availability, compliance, or safety;
  • ·Any Host or Booker conduct, whether online or offline; or
  • ·Any contractual, statutory, or legal obligations owed by Users to one another.

12.2 Exclusion of Damages

To the maximum extent permitted by applicable law, in no event shall the Platform or its affiliates be liable for any:

  • ·Indirect, incidental, consequential, special, exemplary, or punitive damages;
  • ·Loss of profits, revenue, business, contracts, opportunity, data, goodwill, or reputation;
  • ·Personal injury, emotional distress, or property damage; or
  • ·Claims arising from delay, interruption, system failure, security breach, or loss of access to the Platform,

regardless of the legal theory (including contract, tort, negligence, gross negligence, misrepresentation, strict liability, statutory liability, or otherwise), even if the Platform has been advised of the possibility of such damages or such damages were foreseeable.

12.3 Aggregate Liability Cap

In no event shall the total aggregate liability of the Platform and its affiliates, arising out of or relating to these Terms, the use of (or inability to use) the Platform, or any transaction between Users, exceed the total amount of Service Fees paid by the User to the Platform in the twelve (12) months preceding the event giving rise to the claim. This limitation is cumulative and applies to all claims, regardless of form or cause of action.

12.4 Exclusions of Responsibility

Without limiting the foregoing, the Platform and its affiliates shall not be liable for, and expressly disclaim all responsibility related to:

  • ·The existence, condition, legality, quality, accuracy, suitability, or safety of any Venue, User, or Host Service;
  • ·Any error, interruption, delay, or malfunction of the Platform or its services;
  • ·Any injury, loss, or damage (whether direct or indirect) arising from User interactions, whether occurring online, offline, or at a physical Venue;
  • ·Claims arising from delay, interruption, system failure, security breach, or loss of access to the Platform;
  • ·Failure of Users to comply with applicable laws, regulations, or contractual obligations; or
  • ·Events or circumstances beyond the Platform's reasonable control, including Force Majeure events.

Users acknowledge that the Platform has no duty to monitor, supervise, inspect, or control Venues, Users, or transactions.

12.5 User Assumption of Risk

Users acknowledge and agree that they use the Platform, engage with other Users, and enter, occupy or use any Venue entirely at their own risk. No communication, statement, or representation by the Platform or its representatives shall create any warranty, representation, or obligation not expressly stated in these Terms. To the fullest extent permitted by law, Users waive and release the Platform and its affiliates from any and all claims, demands, causes of action, and damages arising from such risks.

12.6 Jurisdictional Limitations

Some jurisdictions do not allow the exclusion or limitation of certain damages or liabilities. Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law. In such cases, the Platform's liability shall be limited to the minimum extent permitted by applicable law.

13. Indemnification

13.1 User Obligations

You agree to indemnify, defend, and hold harmless the Platform, its affiliates, officers, directors, employees, contractors, agents, licensors, and service providers (collectively, the "Indemnified Parties") from and against any and all claims, demands, actions, proceedings, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees and legal expenses) arising out of or relating to:

  • ·(i) your access to or use of the Platform, including any content or materials you provide;
  • ·(ii) your breach or alleged breach of these Terms, any applicable law, or the rights of any third party;
  • ·(iii) any transaction, booking, or interaction between you and another User, including disputes between Bookers and Venue Hosts;
  • ·(iv) any property damage, personal injury, or loss arising from or related to your use, listing, or hosting of a Venue; or
  • ·(v) your violation of any applicable tax obligations or regulatory requirements.

13.2 Scope of Indemnification

Your indemnification obligations under this Section apply whether the claims arise in contract, tort (including negligence), strict liability, or any other legal theory, and whether or not the Platform has been advised of the possibility of such damages. These obligations shall survive the termination or expiration of these Terms.

13.3 Platform's Right to Defend

The Platform reserves the right, at its sole discretion and at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In such an event, you agree to cooperate fully with the Platform in the defense or settlement of any claim, including providing all necessary information, documents, and assistance as reasonably requested. You shall not settle, compromise, or otherwise resolve any claim subject to this Section without the Platform's prior written consent.

13.4 Continuing Obligation

Your indemnification obligations under this Section shall survive termination or expiration of your account, your use of the Platform, and these Terms.

14. Governing Law and Dispute Resolution

14.1 Governing Law

These Terms, your use of the Platform, and any disputes arising out of or relating to these Terms or your use of the Platform shall be governed by and construed in accordance with the laws of the jurisdiction in which PoppiiSpace is incorporated or registered, without regard to its conflict of law principles. Where applicable law requires, certain mandatory provisions of the User's local jurisdiction may apply, but the choice of governing law shall otherwise remain as set forth herein.

14.2 Informal Resolution

Before initiating formal arbitration or legal proceedings, Users must notify the other party in writing of any dispute, claim, or controversy arising out of or relating to these Terms or the Platform ("Dispute"). Users agree to attempt to resolve the Dispute through good faith negotiation for a period of thirty (30) calendar days from the date the written notice is received.

  • ·Notice must be provided through the Platform's messaging system or by email associated with the User account.
  • ·The Platform may facilitate communication between the parties if requested.
  • ·Failure to respond or participate in good faith negotiations may be considered a breach of these Terms and does not relieve the User from subsequent arbitration or liability.
  • ·Only after this 30-day negotiation period has elapsed may the Dispute be submitted to arbitration or court as outlined in Section 14.3.

14.3 Mandatory Arbitration

If the Dispute cannot be resolved through negotiation, it shall be finally resolved by binding arbitration under the rules of a recognized arbitration institution or body in the jurisdiction where the Platform is incorporated or primarily operates, unless prohibited by applicable law.

  • ·The arbitration shall be conducted confidentially by a single arbitrator.
  • ·The arbitrator shall have authority to grant any remedies or relief that would be available in a court of law.
  • ·Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction.
  • ·The costs of arbitration shall be shared equally by the parties, unless the arbitrator determines otherwise.
  • ·Users waive any right to a jury trial or participation in a class arbitration or collective proceeding, to the fullest extent permitted by law.

14.4 Injunctive and Equitable Relief

Nothing in this Section shall limit the Platform's right to seek injunctive, equitable, or other provisional relief in any court of competent jurisdiction to protect its intellectual property, proprietary information, confidential data, trade secrets, or other legally protected rights, or to prevent unauthorized use, access, or copying of the Platform or its content. Users acknowledge that such relief may be necessary to prevent irreparable harm, and agree that the Platform shall not be required to post a bond or security in seeking such relief to the fullest extent permitted by law.

14.5 Class Action Waiver

To the maximum extent permitted by applicable law, Users agree that all disputes, claims, or controversies arising out of or relating to these Terms, the Platform, or any transaction between Users shall be resolved strictly on an individual basis, and not as a class action, collective action, or representative action. Users hereby waive any right to participate in a class arbitration or class proceeding. Any determination that this waiver is unenforceable shall not affect the enforceability of the remaining provisions of this Section.

14.6 Compliance with Applicable Law

Notwithstanding anything to the contrary in this Section, nothing in these Terms shall be construed to waive, limit, or conflict with any statutory rights or obligations that cannot be waived under applicable law. Where local or mandatory laws provide protections or requirements for Users that cannot be waived, such provisions shall apply in addition to these Terms, and these Terms shall be interpreted in a manner consistent with such applicable laws.

15. Modifications to Terms

15.1 Right to Modify

PoppiiSpace reserves the right, at any time and in its sole and absolute discretion, to amend, modify, supplement, replace, or otherwise revise these Terms, in whole or in part. Any such revisions shall become effective immediately upon posting of the revised Terms on the Platform or otherwise making them available to Users, unless a later effective date is expressly specified therein.

15.2 Acceptance by Continued Use

Continued access to or use of the Platform following the effective date of any revised Terms constitutes the User's irrevocable acknowledgment, acceptance, and agreement to be fully bound by the revised Terms. If a User does not agree to any such revisions, the User's sole and exclusive remedy is to immediately cease all access to and use of the Platform and to terminate their account in accordance with the provisions of these Terms.

15.3 Notice of Changes

PoppiiSpace shall have no obligation to provide individual or general notice of any revisions to these Terms, except to the extent expressly required by applicable mandatory law. Any notice that PoppiiSpace may elect, in its sole discretion, to provide (whether by email, in-platform notification, banner, or otherwise) is offered solely as a courtesy and shall not create any ongoing obligation or expectation. The validity, enforceability, and effectiveness of any revised Terms shall not be affected by the provision or omission of any such notice.

15.4 User Responsibility

Users bear sole and exclusive responsibility for periodically reviewing these Terms and any posted revisions. The most current version of the Terms, as posted on the Platform, shall at all times govern the relationship between the User and PoppiiSpace, and shall supersede and replace all previous versions in their entirety.

16. Termination and Suspension

16.1 Platform Termination Rights

The Platform reserves the right, at its sole discretion and without prior notice, to suspend, restrict, or permanently terminate any User account, access, or use of the Platform, in whole or in part, for any reason or no reason, including but not limited to:

  • ·Violation of these Terms, the Privacy Policy, or any other Platform policies;
  • ·Engagement in fraudulent, unlawful, deceptive, or abusive conduct;
  • ·Misrepresentation, misuse of the Platform, or circumvention of Platform processes;
  • ·Conduct that, in the Platform's judgment, poses a risk to the Platform, its Users, third parties, or the integrity of the marketplace; or
  • ·Compliance with legal obligations, court orders, or governmental requests.

16.2 User-Initiated Termination

Users may terminate their account at any time by following the account closure process provided on the Platform. Termination does not relieve Users of obligations incurred prior to termination.

16.3 Effect of Termination

Upon termination or suspension of an account:

  • ·All licenses and rights granted to the User under these Terms shall immediately cease;
  • ·The User remains liable for all obligations, liabilities, fees, payments, indemnification duties, and damages incurred prior to termination;
  • ·Termination does not automatically cancel confirmed bookings, payments, or contractual obligations between Users, unless expressly stated by the Platform;
  • ·The Platform may, at its discretion, retain, archive, anonymize, or delete any content, data, or communications associated with the terminated account, subject to applicable law; and
  • ·The User may be permanently prohibited from creating new accounts or accessing the Platform in the future if termination is for cause.

16.4 Survival

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions relating to payments, intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, governing law, and enforcement rights.

17. Miscellaneous

17.1 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect and shall be interpreted to give effect to the original intent as closely as possible.

17.2 Force Majeure

Neither the Platform nor Users shall be liable for any failure or delay in performing obligations under these Terms due to events beyond their reasonable control, including but not limited to natural disasters, pandemics, labor disputes, government actions, or power failures. Obligations affected by such events may be suspended or extended as reasonably necessary.

17.3 Entire Agreement

These Terms constitute the complete and exclusive agreement between Users and the Platform regarding the use of the Platform, superseding any prior agreements, understandings, communications, or representations, whether written or oral. No oral or written statements by the Platform, its representatives, or third parties shall modify these Terms unless expressly incorporated in writing.

17.4 Waiver

No failure or delay by the Platform in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise thereof.

Any waiver, modification, or consent by the Platform must be made expressly in writing, signed by an authorized representative, and shall apply only to the specific instance and purpose for which it is given.

No course of dealing, usage, or trade practice shall be construed as a waiver of any right or provision of these Terms.

17.5 Assignment

The Platform may assign or transfer its rights and obligations under these Terms without prior notice or consent. Users may not assign or transfer their rights or obligations under these Terms without prior written consent from the Platform.

17.6 No Partnership or Agency

Nothing in these Terms shall be construed to create or imply any partnership, joint venture, employment, franchise, fiduciary, or agency relationship between Users and the Platform or its affiliates.

Users act solely as independent parties when accessing or using the Platform, offering or booking Venues, or entering agreements with other Users. The Platform does not control, direct, or manage Users' activities, including but not limited to the operation, condition, legality, or suitability of any Venue or the conduct of any User.

No User has authority to bind or obligate the Platform in any manner, and no actions or statements by any User shall be deemed to create such authority. Users are solely responsible for their own actions, representations, and compliance with applicable laws, taxes, and insurance requirements.

17.7 Governing Language

These Terms are written in English. In the event of any translation, the English version shall prevail in case of conflict or discrepancy.

17.8 Survival

Provisions relating to payment obligations, indemnification, limitation of liability, intellectual property, dispute resolution, and confidentiality shall survive the termination or expiration of these Terms or a User account.